WASHROOMTEK
IoT based solution, providing washroom usage and management.
The SaaS solution can be retrofitted to any design element, providing measurement for footfall, consumables and indoor air quality. An intelligent tablet supports customer feedback and digitalisation of cleaner SOPs and checklists. It is complemented by a mobility app that keeps customer & supervisors informed.
KEY FEATURES
Collects statistical data digitally, Analyze and reveal Trends and Patterns associated with customer point of interaction, supporting actions based on Business Rules, making washrooms SMART offering best possible Customer Experience
Improve the Customer Experience
Customer Feeback Tablet to identify service delivery pain points
Manpower & Inventory Management
Consumables & Air Quality that help FM and Building owners to identify the peak & off peak usage timings and days for better manpower & inventory management.
Schedule & Inventory
Connected with CAFM for Planned cleaning schedule & inventory request management
Task Management & Reports
Big DATA Analytics, Live Dashboards & Alerts
Footfall
IoT Sensors including Footfall
Live Tracking & Remote Control
Above communication from washroom to the cleaner either via mobile phone or smart watch Cleaners/Supervisor should be assigned to a location, so alerts only from assigned loc.
BENEFITS OF USING WASHROOMTEK
- Customer
- Visitor
- Project Manager
- Supervisor
- Cleaner
- Customer happiness achieved through authentic feedback
- Improvement in service delivery by identifying the customer pain points
- Required manpower based on footfall and customer feedback
- Always available consumables based on inventory request and predictive data
- Live accurate footfall data
- Confidence on regular washroom cleaning service
- FF, Feedback and Inventory benchmark across Floor, Zones and POI for Manpower Planning
- Predictive Cleaning & Inventory based on footfall & benchmarked inventory data
- Factor: Customer Satisfaction vs Foot Fall vs Consumables usage vs SqFT vs No of Cubicles
- Electronic audit & auto reporting
- Inventory communication between location & stores saving processing and travel times
- Live support requests and status update
- Live maintenance issues and ability to organize with Maintenance team
- Easy communication with supervisor for cleaning & maintenance service support & inventory required